Loch Fyne Restaurant

Reviews about Loch Fyne Restaurant

• 5 / 5

  By Jon Baines
  Such a fantastic restaurant. Very friendly attentive staff. Food is really fresh.
  April 12, 2017
• 1 / 5

  By Christos Yianni
  Came for a family birthday meal having been on several occasions previously, both to this one and other Loch Fyne restaurants. To say we were disappointed was an understatement.
  
  Ordered drinks, starters and mains and then sat and waited. And waited. And waited. Eventually the starters turned up which were average at best.
  
  The starters were cleared and we then sat and waited for the mains. We arrived at 7pm and placed our order at about 7.20. We started making bets how long the mains would take at about 8.25. One of us said 25 minutes. I suggested not before 9. Have a guess who won?
  
  At 9pm we were told that our food was just being plated and the manager came and apologised for the wait profusely. At 9.15, the manager came back again, to say that our food was just being plated. The confused looks on our faces seemed to throw him a bit. We informed him that we had already been told this, by him, 15 minutes ago. We then waited a further 5-10 minutes before our food arrived.
  
  The tuna steak arrived and was barely lukewarm. We knew this, because the butter on top, didn't melt even slightly but we didn't think it was worth sending back given how long it had taken to arrive. The rest of the food was average at best again.
  
  Their only saving grace was that they offered us a 50% discount on the price by way of an apology. But at no point did we get any explanation. If you're having issues with the kitchen, just tell your customers. I would have been quite happy and understanding if the head chef had called in sick or you were understaffed. But all we received were several awkward apologies from the manager who didn't entirely seem like he knew how to deal with the situation.
  November 27, 2016
• 1 / 5

  By Teresa Cliff
  I went for dinner with my partner last week i ordered fish pie , it looked lovely but was cold ,really cold . Staff were helpful and offered a replacement but due to being pushed for time I couldn't wsit.It's quite ridiculous that a restaurant can't serve hot food.
  Extremely disappointed.
  November 04, 2016